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Cookie Policy

Cookies are small data files stored on your computer or device when you browse this website. They are used to 'remember' information including pages and items viewed, items placed into the shopping basket and items purchased. The cookies store this information in order for to you use and purchase from this website. Cookies cannot harm your computer or store any personally identifiable information such as your name, address, credit card or other contact details.

You can learn more about cookies at

Cookies are essential to the effective operation of this website and enable you shop online with us. If you don't wish to enable cookies, you'll still be able to browse the website but not purchase from it. Most web browsers have cookies enabled, but please refer to 'How do I manage cookies?' below for help how to turn cookies on and off should you need to.

Strictly Necessary Cookies

These cookies are essential in the operation of this website. They are used for a variety of purposes such as remembering the pages visited, items placed in the shopping basket and that the website is in use. This website does not store any personally identifiable information within any cookie or cookie type including any text fields you have completed and credit card information.

Performance Cookies

These cookies collect anonymous information on how users browse the website. The data is merged and used to help us understand how users operate the website so we can make improvements to enhance your online experience. For example, we employ Google Analytics cookies to help us record how users arrive and find the website, how they browse and use the website, so we can improve areas such as navigation, shopping experience and marketing campaigns. Again the data stored by these cookies is not personally identifiable and cannot be used to identify any individual users.

Functionality Cookies

These cookies remember your choices and preferences such as currency, items viewed, search parameters, and any items saved for later. These cookies provide the user with an enhanced user experience making their visits more personalised and pleasant. Again, any information collected and stored by these cookies is merged and is not personally identifiable and cannot be used to identify any individual users.

Targeting or Advertising Cookies

These third party cookies collect information about your browsing habits in order to make advertising decisions relevant to your interests. For example, we use cookies for remarketing purposes - once you have been on our website and then you visit another website which has Google adverts, you will see a Feather & Stitch advert to remind you of our products and services. For more information on third party cookies and how to disable them, refer to 'How do I manage cookies?' section below.

If you want to disable our cookies you need to change your website browser settings, it will mean that your shopping experience will be limited to browsing and that you won't be able to add products to your basket and purchase them.

To enable and disable cookies will depend on the browser you use, here is some guidance on how to find cookie options for the most popular browsers:

For Safari

Choose the menu ‘Safari’, then ‘Preferences’

Click on the ‘Privacy’ icon and select desired settings

For Google Chrome

Choose the menu ‘Chrome’, then ‘Preferences’

Scroll down to the ‘Privacy and security’ section

Click on ‘Content settings’, then ‘Cookies’

Third Party Cookies

Some of the cookies described in this policy are stored on your machine by third parties when you use our online services. We have no control over these cookies or how the third parties use them. They are used to allow third parties to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see the individual third party's privacy policy on their website.

Google Analytics -

Google AdWords Remarketing -

Google Doubleclick -

Facebook Custom Audience -

The Secret Wardrobe is not responsible for the content or privacy policies of Third Parties or other websites, and we advise that you check these yourself. Please note that we do not collect data for third parties for their marketing purposes.


Should you need to contact us about any of the above please write to:
Data Protection Officer, The Secret Wardrobe, 22 Crown Road, Twickenham TW1 3EE or email:

Effective – 24th May 2018

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